Rhode Island-based AVTECH Software is a leading manufacturer of environmental monitoring solutions tailored toward computer room and facilities operations of any size.
Michael Sigourney, senior product specialist for AVTECH (888.220.6700; www.AVTECH.com), is a long-time member of the AVTECH team, whose primary responsibilities include product design, distribution, sales, and marketing.
What are the biggest IT-related issues facing today's small to midsized enterprise?
Sigourney believes that environmental monitoring has never been more important than it is today. "With many businesses concerned about their future due to worldwide economic conditions, protecting the assets and infrastructure of a business from costly or even deadly disaster is critical," he says. "Proactively monitoring the environments where expensive equipment is housed-and being able to take automatic corrective action if and when an issue or event does occur-can save organizations tens to hundreds of thousands of dollars in lost business and equipment repair or replacement."
Sigourney also cautions SMEs against ignoring the ever-increasing power loads of today's infrastructure. Because most equipment has a universally accepted critical temperature threshold of 85 degrees Fahrenheit, Sigourney believes SMEs are wise to implement products such as AVTECH's that include remote monitoring and automatic server shutdown capabilities that can keep track of your equipment's status and safely and quickly shut down your mission-critical systems in the event of extreme environmental conditions. Once the issues are resolved and the environmental conditions are back to normal, equipment can be restarted and the SME can continue to monitor the systems remotely.
What should Processor readers know about your company's products?
"AVTECH offers a wide range of products to meet any organization's needs," says Sigourney. "Our products monitor many of the world's most secure data centers and other facilities."
The company's product portfolio comprises a number of hardware offerings, including its Room Alert and TemPageR lineups of environmental monitors, its integration with Axis Communications’ line of IP-based security cameras, various sensors (motion, smoke, flood, and power, for example), and accompanying accessories.
Device management is handled via AVTECH's Device ManageR software product, which comes bundled with both Room Alert and TemPageR. According to Sigourney, Device ManageR lets users automatically log and export sensor data, view graphed data over a user-specified amount of time with the ability to toggle between graph and sensor displays, monitor alert status for multiple units, set monitoring thresholds, set multiple IP addresses, and even update device firmware. Device ManageR also serves as a single interface for viewing all Axis network cameras found on the network.
Additional monitoring capabilities, including SNMP and multi-OS event monitoring, are available in the enterprise-class PageR software lineup. PageR provides a central event console that can collect, filter, and display status and event information for all server, TCP/IP, SNMP, and other devices or issues on local or worldwide networks.
"When a threatening condition is detected, AVTECH products immediately notify managers and staff via today's most advanced mobile technologies, enabling an immediate support response and automatic corrective action," says Sigourney.
What makes your company unique?
Sigourney contends that cutting-edge technology and powerful software provide AVTECH's marketing edge. "After 20 years of software development, AVTECH has found themselves in the unique position of being the only true software developer in the IT and facilities environment monitoring market," he says. "This is a critical difference, as hardware can be studied or copied to create similar products. However, it is the software that controls how a product works, provides the Web or application interface, determines the level of reliability, and makes a product easy to understand and use for customers." |