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Frequently Asked Questions
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Discovery Methods with the Device Discovery Utility
This article's purpose is to guide users through the process of discovering AVTECH devices through the Device Discovery Utility via the Discovery and Advanced Discovery methods. Please refer to LINK [this] LINK article to manually set a device's IP address.
Basic Discovery with the Device Discovery Utility
To discover devices connected to the network using the Device Discovery Utility, start the Device Discovery Utility application. The application can be found on most Windows-based systems by referring to the following path <C:\Program Files\AVTECH Device Discovery Utility>.
Once the application is open, click the 'Search' button. This will start the discovery process, which will continue at regular 60 second intervals until the stop button, at the bottom left of the screen is clicked. The discovered devices will populate in the middle of the application interface.
Advanced Discovery with the Device Discovery Utility
While Basic Discovery will search an entire network for AVTECH devices, the Advanced Discovery feature of the Device Discovery Utility provides a more precise and specific way to locate AVTECH devices on a network. Click on the 'Advanced Discovery' button to see more options.
The next screen allows a user to search for either a single IP address, or within a range of IP addresses. To locate a device with its IP address, select the 'Single IP Address' radio button. Then, enter the device's IP address into the 'Start IP' input field, and click 'Begin Scan'. If the device's IP address is discoverable, it will be displayed in the Device Discovery Utility's main interface.
To scan a range of IP addresses for a device, select the 'Range IP Addresses' radio button. Once selected, enter an initial IP address and a final IP address in the 'Start IP' and 'End IP' fields, respectively. Then, click the 'Begin Scan' button If any AVTECH device's IP address within the specified range is discoverable, it will be displayed in the Device Discovery Utility's main interface.
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888.220.6700
Sales@AVTECH.com
AVTECH Software, Inc.